Through Financial Aid Training, we transfer our knowledge to your staff on an ongoing basis. With this knowledge, you can focus on packaging new students and servicing current ones, while ensuring compliance in the process.
Virtual training begins when your institution becomes a client. As part of our all-inclusive approach, we provide a comprehensive financial aid workshop at our New York office. The main focus is guiding you through our own 500+ page ECM Financial Aid Training Handbook. There are no shortcuts here, but we use proven training techniques to enhance understanding. As part of your continuing training, once you return to your campus, follow-up questions are a necessity. If your staff requires clarification on any aspect of Title IV Financial Aid, we are here for you. Ongoing support is also included in our service to you